Frequently Asked Questions

If your question isn’t answered here you can always call us toll free at 1-800-661-9949 and one of our sales associates will be happy to help you.

1. Do you have any stock sizes?
2. Can I have a sample made to size first?
3. How small of a quantity can you make?
4. How long would it take to do a custom run of boxes?
5. How do I find you?

6. What is Litho Laminate? Is it a plastic?
7. My main box supplier has let me down, will you make me a few to keep me going?
8. I’ve never bought boxes before, will Instabox be interested?
9. Why should I phone Instabox?
10. How long will I have to wait for a quotation?
11. Who will I be dealing with?

12. Ok, so you quote fast service now but how about when things are really busy?
13. Do I have to buy thousands of boxes?
14. Can Instabox supply large quantities?
15. How many boxes should I buy?
16. Can Instabox make big boxes?
17. I won’t know what size of box I will need until I’ve finished my product. How can I ensure I dispatch on time?

18. Can my boxes be printed?
19. Can Instabox help me to choose the best type (design) of box?

1. Do you have any stock sizes?
Yes, click here for more information about sizes and prices on our stock boxes.

2. Can I have a sample made to size first?

Yes you can, although there may be a small charge for special designs, which is usually credited against your order. We want to make sure that you approve of what you are receiving.

3.How small of a quantity can you make?
As few as one, we receive orders almost daily for one custom box.

4.How long would it take to do a custom run of boxes?
As little as a few hours, most orders are guaranteed in 24 hours as well as with special discounts for three day or one week deliveries.

5. How do I find you?
Visit our contact page for more information and a map to our company location.

6. What is Litho Laminate? Is it a plastic?
Litho laminating entails a poster stock paper that is glued to the cardboard of the box. This paper can have up to a full color photographic quality print on it without the look of the corrugation of the cardboard. After the poster paper is glued onto the box, we then assemble the rest of the container as per the specifications.

7.My main box supplier has let me down, will you make me a few to keep me going?
With pleasure. We already do this for many customers who normally buy large quantities from the bigger companies within our industry.

8. I’ve never bought boxes before, will Instabox be interested?
You bet. Over half our new customers are first time buyers placing small orders. We try to make it as easy as possible to decide what you want.

9. Why should I phone Instabox?

Whether you buy boxes once a year or every day, we want your inquiries and orders, and promise you the same reliable service. We quote in minutes not hours and ship in days not weeks. Call us toll free at 1-800-661-9949.

10. How long will I have to wait for a quotation?
We quote in minutes not hours. It’s absolutely no trouble for us to quote and we can also quote several quantities at the same time Standard styles using stock grades can be quoted immediately by phone and fax. Die-cuts and special grades may take a little longer.

11. Who will I be dealing with?
Linked by a sales database our sales desk teams are small and integrated thereby providing you with a consistent point of contact with commercial authority. If your previous contact with us is unavailable someone else can easily take over your enquiry. Repeat orders can be placed easily. We have the box specifications of over 3,000 customers on file.

12. Ok, so you quote fast service now but how about when things are really busy?

Since we opened our doors small quantities fast has always been our main business, no matter what economic conditions prevail. Our products and the speed of our service are here to stay. Relax and Rely on Instabox.
To ensure consistently dependable service to all our customers, the maximum batch quantity manufactured within 48 hours may occasionally be restricted.

13. Do I have to buy thousands of boxes?
No. We are specialists in small quantities. Our average order value is $300.00 and our average order quantity is around 250.

14. Can Instabox supply large quantities?
Yes. Our average order mix normally includes some order quantities of several thousand.

15. How many boxes should I buy?

Buy only what you need now. Improve cash flow. Reduce stock. Save space.

16. Can Instabox make big boxes?
Of course we can! For both standard and die-cut styles we have some of the largest machines available to convert our large size stock sheet into your boxes.

17. I won’t know what size of box I will need until I’ve finished my product. How can I ensure I dispatch on time?
Depend on Instabox’s fast phone quotations and express services.

18. Can my boxes be printed?
Yes. Don’t miss the opportunity and waste the space on your box. Get noticed & promote your company and product. Let us print your boxes (average size only). Following a once-only charge for artwork and plates, single color flexo printing itself is free of charge for quantities of 200 or more.

19. Can Instabox help me to choose the best type (design) of box?
Yes. We have experienced technical sales staff and in-house design facilities.